McSoftsis
Design · Build · Grow
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Solution

WhatsApp Chatbot System

Answer customers instantly on WhatsApp, day and night, and hand over to your team when it matters.

What's included

Built around your workflow

01 Instant 24/7 Auto Replies
02 Menus, Buttons & Quick Replies
03 Orders, Bookings & Enquiries
04 Live Agent Handover
05 Shared Team Inbox
06 Broadcast Messages & Campaigns
07 Website, CRM & POS Integration
08 Chat Reports & Analytics
Overview

How it works for you

Your customers already use WhatsApp every day, and they expect quick answers. When messages pile up, or arrive after hours, replies are delayed and sales are lost. A WhatsApp chatbot answers instantly, around the clock.

We build chatbots on the official WhatsApp Business API, so your business number stays verified and reliable. Customers can tap menus and buttons to check prices, place orders, book appointments, or track a delivery. When a conversation needs a person, the chat is handed over to your team in a shared inbox, with the full history in view.

The chatbot can connect to your website, booking system, POS, or CRM, so it always has up-to-date information. You can also send approved broadcast messages and promotions, and reports show what customers ask most, so you can keep improving the experience.

Why it helps

What changes for your business

01

Never miss a customer

Every message gets an instant reply, even after hours, so enquiries do not go cold.

02

Save your team time

Common questions about prices, hours, and order status are answered automatically.

03

Sell where customers already are

Customers can browse, order, and book inside WhatsApp, the app they use every day.

How we deliver

From idea to launch

  1. 01

    Requirements

    We learn how your team works today and what needs to change.

  2. 02

    Design

    Screens and system design you can review before anything is built.

  3. 03

    Build & test

    Development in stages, with demos and testing along the way.

  4. 04

    Launch & support

    Data setup, staff training, and ongoing support after go-live.

Let's talk

Interested in WhatsApp Chatbot System?

Tell us about your business and we'll show you how this solution can work for you.

Book a free consultation Replies within one working day